​At the Noble Root Salon your safety and the safety of our staff is our #1 Priority.  During this relaunch process in conjunction with following protocol from the state of Maine, we have consulted Medical professionals and other industry experts.  This is a list of how your experience will feel different as we take a step forward.  We will be looking for new ways to make your service special.  We will grow and evolve from this experience.  We appreciate you for choosing us to be a part of your life.  

  • When you book your appointment we will be requesting your email and sending you a questionnaire asking information about your health and temporary changes to our services provided. Answers to these questions are a requirement before receiving a services. When you arrive for your appointment we will ask if there have been any changes to your answers since completing the questionnaire. If your answers to these questions determine that you may be at risk we will reschedule for a later date. 

  • Upon arrival at the salon we will be checking your temperature. If you're reading is 100.3 or above we will be rescheduling your service for a later date.

  • A mask MUST be worn inside the salon at all times.  We will be limiting contact and keeping distance when possible.  We have modified our services and will be taking other safety and sanitation precautions.  That being said, at times our staff will need to stand in close proximity to you.  For this reason, it is REQUIRED that a mask be worn.  If you cannot wear a mask because of medical reasons we ask that you postpone your appointment to a time when masks won't be required.

  • Checking out at the end of your service will be as contactless as possible. If you would prefer complete contactless payment you can download Venmo from the App store or Google Play store.  This is an easy way for you to pay without us having to pass anything back and forth.  If you have any questions about downloading or operating a member of our staff will be happy to help. We do ask that, if at all possible, you don't pay with cash at this time. Debit and credit cards are still a viable option.

  • We will be happy to discuss our retail recommendations with you.  We are working on new ways for you to experience products that don't involve touch.  At this time we ask that you do not browse the retail area.  Your stylist or another member will be excited to answer any questions you may have and can show you any product you wish.

     To Limit the number of people in the Salon:

 

  • We ask that ONLY you attend your appointment.  If the appointment is for a child the accompanying guardian may attend. Both of you will be REQUIRED to wear a mask for the entire service.

 

  • We ask that you wait outside or in your vehicle when you arrive.  We will call you when your stylist has properly prepped the space for your arrival.

 

  • We ask that you strictly adhere to your appointment time.

 

  • Walk-in’s will not be permitted

 

  • To book an appointment please call or book online.

  • If you have a mask please wear it otherwise one will be provided.  A looped mask that goes over the ears will allow for the mask to stay in place while we work on your hair.

 

  • When you arrive we will guide you to where you can wash your hands.

  • At this time we will be discontinuing beverage service. 

 

  • Our waiting area has been removed for the time being. 

  • During shampoo a towel will be placed over the face, in a comfortable way, to limit face to face exchange.

 

  • Our rituals of renewal ie (Hand massage, neck and shoulder massage) have been suspended.  We are working to create new protocols to enhance your service and create the environment that you have grown accustomed to.

 

We are so thankful for our guests at The Noble Root Salon.  Your continued support and love has been a shining light in dark times.  We are so excited to be with you again.  While your service experience will feel different your results will be the same.  Thank you for understanding and evolving with us.  We will see you all soon

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