FAQ
Can I bring my children with me?
Children under the age of 12 are not permitted in the salon UNLESS they are having services themselves. We love them, and many of us have them, however, we have hot and sharp tools, wax, and dangerous situations that could harm them. We are very serious about this policy and unfortunately will need to reschedule your appointment if need be.
Why do prices vary?
As a result of their achievements, our professionals work at various levels.. While prices vary accordingly, every Noble Root specialist is constantly improving through ongoing education. Whatever level you seek, you’ll enjoy superior service with a touch to make your day.
Should I wash my hair before coloring or getting an updo?
For color services, No. Washing the hair strips away its natural oils. For updos…yes. We prefer freshly clean dry hair. We will add the texture with our products for hold.
My favorite service provider is always so busy. What can I do to ensure availability that works for me?
Many of our most popular service providers are industry leaders and maintain a steady clientele. To guarantee an appointment with your favorite provider, simply schedule it well in advance, even if that means scheduling it before leaving the salon. This guarantees availability with your service provider at a date and time that is most convenient to you.
What if I need to cancel my appointment?
We understand that things come up. We do require 24 hour notice of a missed appointment. Our service providers are paid for the services that they provide. Also some providers have waitlists of people looking to book appointments. 24 hour notice gives us plenty of time to fill those spots. Cancelling after the 24 hour window will result in a 50% service charge. No shows will result in being charged for the full appointment.